Shipping:Where can I buy in Costa Rica?You can buy through our website or at our store located in San José, Escazú, Última Park 2 Local 21. How long does free shipping take?Once the purchase is made, we work on preparing the order as soon as possible, it usually takes between 2 to 6 days but depending on the area and weight it can take up to 30 days.If I select “Pickup at Doer Store Escazú” when can I go pick up my order?If you selected “Pickup at Doer Store Escazú” you can pick up the order at any time during store hours. To pick up the equipment, you would need to have your identification and the order number for pickup. If you want someone else to pick up your order, you must inform us in advance of the person's name and identification number to facilitate the delivery. If I go to the store, can they deliver the order to me immediately?Yes, you just need to arrive at our store and present your identification with the order number for the order pickup. Where can I buy in Costa Rica?You can buy through our website or at our store located in San José, Escazú, Última Park 2 Local 21. Does free shipping cover all of Costa Rica?No, there are restrictions you can see at https://www.doerfitness.com/pages/politica-de-promocion-envio-gratis-doer-fitness.If I select “Pickup at Doer Store Escazú” when can I go pick up my order?If you selected “Pickup at Doer Store Escazú” you can pick up the order at any time during store hours. To pick up the equipment, you would need to have your identification and the order number for pickup. If you want someone else to pick up your order, you must inform us in advance of the person's name and identification number to facilitate the delivery. If I go to the store, can they deliver the order to me immediately?Yes, you just need to arrive at our store and present your identification with the order number for the order pickup.

En Doer Fitness ofrecemos distintas formas de pago para que elijas la más conveniente. A continuación te explicamos cómo pagar en cada opción y qué información necesitás en cada caso.

Moneda: colones (CRC)
Número Sinpe: 7019-0765
Nombre del destinatario: Doer Solutions

Importante: Al realizar el pago, asegurate de ingresar correctamente el monto y guardar el comprobante de la transacción.

Aceptamos tarjetas en colones y dólares. Algunos bancos permiten pagar en cuotas o a tasa 0%:

• BAC San José: MiniCuotas BAC
• Banco Nacional: Tasa 0% a 3, 6 y 12 meses
• Davivienda: A paguitos Davivienda
• Banco Lafise: 0% interés hasta 12 meses con tarjetas Lafise

Las opciones de cuotas o tasa 0% se seleccionan directamente durante o después del proceso de compra, según el banco.

Disponible en colones y dólares. Válida para pagos desde bancos nacionales.

Recomendación: Revisá que los datos estén correctos antes de confirmar la transferencia y conservá el comprobante.

Moneda: dólares (USD)
Correo de pago: financiero@doerfitness.com

Podés pagar directamente desde tu cuenta PayPal o con tarjeta a través de la plataforma.

Funciona como un datáfono digital. Disponible en colones (CRC) y dólares (USD).

Solo necesitás abrir el link, ingresar tus datos y confirmar el pago. No requiere compartir información bancaria por mensaje.

Recomendado para clientes fuera de Costa Rica. Permite pagar desde cuentas bancarias o tarjetas internacionales. Ideal para clientes en Estados Unidos, Europa y otros países.

• Todos los pagos son seguros
• Guardá siempre tu comprobante de pago
• Si tenés dudas sobre cuotas, moneda o método más conveniente, podés consultarnos antes

All Doer Fitness products come with a warranty (accessories up to 30 days and machines up to 1 year warranty) regardless of whether they are new, refurbished, or used. The warranty covers: Manufacturing defects, issues occurring during installation performed by Doer.
The warranty does not cover: Damage due to misuse or improper use of the equipment, damage from omitting relevant information about the location where the equipment will be installed (for example, indicating indoor use and placing it in areas exposed to humidity, salinity, or wind) Normal wear and tear from use.
The product price or applied discounts do not affect the warranty.
Restrictions apply.

The installation is not included in the product price. It is charged under the TIC format (Transport, Installation, and Placement).

For large equipment, the standard installation cost is approximately 7% of the product value.

The cost may vary depending on: Type of equipment, Location (inside or outside the GAM), Complexity of assembly.

In some specific cases, the installation cost may be negotiable.
For purchases over USD $55, the customer can inquire about free transport options through shipments.

How do I request my electronic invoice?You can request it in the notes section for the seller along with the billing information or you can contact us.

All after-sales support is managed directly with Doer Fitness.

Doer only provides maintenance for equipment sold by Doer. Maintenance for equipment from other brands is not offered.

Maintenance plans vary depending on the type of equipment and can include: Monthly, Annual, Specific reviews (adjustments, inspections, parts replacement)

After the first year, Doer provides the inspection and labor, but the customer must cover the cost of spare parts or components.

To apply for warranty or perform maintenance, the customer must take the equipment to Doer's facilities.

Support is requested by contacting Doer Fitness directly.